Connecting at Vancouver

Air New Zealand operates from the main terminal at the Vancouver International Airport.

If you're arriving on an international flight, you need to clear customs checkpoints and collect your baggage before entering Canada. If you have an international connection to a destination outside North America, your baggage does not need to be collected and it will be transferred automatically.

View Vancouver International Airport terminal map

  • 1

    Arriving at Vancouver International Airport

    • On arrival, follow the 'All passengers' sign and make your way to immigration.

    • If you require a visa to enter Canada, make sure to have your documents ready.

  • 2

    Collecting baggage

    • Once you've been through immigration, make your way to the baggage claim area to collect your baggage.

    • If you have a connecting flight with a different airline, you might need to collect your baggage and recheck it with your connecting airline even if it has been booked through to its final destination. It is best to check this with your airline beforehand.

    • If you have a connecting domestic flight, collect your baggage and follow the 'Domestic Connections' sign.

    • If you have a connecting international flight to a destination outside North America, your baggage does not need to be collected and it will be transferred automatically.

    • Screens in the area will have the flight and corresponding baggage carousel details displayed.

  • 3

    Baggage inspection

    • If your final destination is Vancouver, make your way to Canada Customs with your baggage. If you have something to declare you will go through the biosecurity lane. If you do not have anything to declare you will be able to head straight through the exit lane.

  • 4

    Connecting flights or transfers

    • If you have a connecting domestic flight, make your way to Level 3 and follow the 'Canada connections' signs after collecting your baggage. The domestic terminal is located in the same building as the international terminal.

    • If you have a connecting international flight, make your way to Canada Customs on Level 4. Once you've been through customs, make your way to Level 3 and follow the 'International connections' signs.