Digital experience
Air New Zealand has a goal to be a leading digital airline globally.
The airline is increasingly looking to digital technologies to enhance the experiences it delivers to its customers.
Innovations include Airband™ a wearable wristband for children travelling unaccompanied that gives guardians greater visibility of their young one's journey, an artificial intelligence chatbot called Oscar, and a coffee ordering feature in the Air NZ app for customers using certain airport lounges.
Check out some of Air New Zealand's latest innovations below.