Partner lounges
Remember to enter your Airpoints™ number at the time of making your booking, and always carry your Airpoints Elite, Gold, Elite Partner or Koru membership card to display to Lounge Hosts when accessing our partner lounges.
Access to our partner lounges is available from 3 hours prior to departure.
Lounge access is only available prior to the departure of your Air New Zealand operated and ticketed flight on the same day from the same terminal. Children may not be brought into our partner lounges in addition to the applicable guest allowance for each partner lounge. Koru Guest Cards purchased from Air New Zealand and Air New Zealand eVouchers/passes cannot be used at partner lounges.
Airpoints Elite and Gold members (Star Alliance Gold Status holders), along with travellers that are flying in Business Premier are also able to access a wider range of lounges as per the Star Alliance Gold benefits, eligible Star Alliance Gold members must be departing on a flight with a Star Alliance carrier. Lounge access for guests is permitted as long as both member and guest are travelling on the same flight. See the Star Alliance website for details.
Important information
As many airlines have changed their hours of operation or closed their lounges, we cannot ensure Partner Lounge access will be available. For the most up-to-date information on potential lounge closures or restrictions, we recommend checking lounge access arrangements with the operating carrier at the airport upon departure.
Access to Partner Lounge facilities and services are subject to the terms of entry and they may differ from Air New Zealand lounges terms of use.
Air New Zealand partner lounges
| Airport | Partner lounge | Business class | Elite members | Gold members | Koru/Elite partners |
|---|---|---|---|---|---|
| Adelaide | Qantas Club | No guests | 1 guest | 1 guest | 1 guest (Air New Zealand operated flights only) |
| Beijing | Varies (includes NZ3xxx flights operated by Air China) | Air China Business Class Lounge No guests | Air China Business Class Lounge 1 guest | Air China Business Class Lounge 1 guest | BGS Premier Lounge 1 guest (Air New Zealand operated flights only) |
| Chicago O'Hare | Varies (NZ departs from Terminal 5) | SAS Business Lounge (Terminal 5, by gates M19-20) No guests | SAS Business Lounge (Terminal 5, by gates M19-20) 1 guest | SAS Business Lounge (Terminal 5, by gates M19-20) 1 guest | Refreshment voucher provided at check-in desk |
| Coolangatta/ Gold Coast | Qantas Club (NZ trans-Tasman flights) | No guests | 1 guest | 1 guest | 1 guest (Air New Zealand operated flights only) |
| Denpasar | Premier Lounge | No guests | 1 guest | 1 guest | 1 guest (Air New Zealand operated flights only) |
| Hobart | Qantas Club | No guests | 1 guest | 1 guest | 1 guest (Air New Zealand operated flights only) |
| Hong Kong | Varies (includes NZ49xx flights operated by Cathay Pacific) | Cathay Pacific Business Class Lounge No guests | Cathay Pacific Business Class Lounge 1 guest | Cathay Pacific Business Class Lounge | Singapore Airlines SilverKris Lounge |
| Honolulu | United Club lounge | No guests | 1 guest | 1 guest | 1 guest (Air New Zealand operated flights only) |
| Houston | Varies (NZ departs Terminal D, Polaris & United Club in Terminal E) | Polaris lounge No guests | United Club 1 guest | United Club 1 guest | United Club 1 guest (Air New Zealand operated flights only) |
| London Heathrow | Club Aspire (Travelling to San Francisco: Virgin Atlantic operated flights, with Air New Zealand number only) (Departing to Los Angeles: Virgin Atlantic operated flights, ticketed by Air New Zealand only) | 1 guest | 1 guest | 1 guest | No access |
| Los Angeles | Star Alliance lounge (Tom Bradley International Terminal) | No guests | 1 guest | 1 guest | 1 guest (Air New Zealand and United Airlines operated flights with an Air New Zealand flight number) |
| New York - JFK | Lufthansa Lounge (Terminal 1) | No guests | 1 guest | 1 guest | 1 guest (Air New Zealand operated flights only) |
| Noumea | Salon Hibiscus | No guests | 1 guest | 1 guest | 1 guest (Air New Zealand and Aircalin operated flights with an Air New Zealand flight number) |
| Osaka-Kansai | ANA lounge | No guests | 1 guest | 1 guest | 1 guest (Air New Zealand operated flights only) |
| Papeete | Air Tahiti Nui Lounge | No guests | 1 guest | 1 guest | 1 guest (Air New Zealand operated flights only) |
| San Francisco | Varies (Terminal 3) includes NZ98xx operated by United Airlines | Polaris lounge No guests | United Club Virgin Atlantic (Virgin Atlantic operated flights, with Air New Zealand number only) | United Club Virgin Atlantic (Virgin Atlantic operated flights, with Air New Zealand number only) | Refreshment voucher provided at check-in desk |
| Seoul Incheon | Asiana Lounge Business Class (Terminal 1 - East 4th floor, near gate 11) | No guests | 1 guest | 1 guest | 1 guest (Air New Zealand operated flights only) |
| Shanghai | Air China Business Class lounge | No guests | 1 guest | 1 guest | 1 guest (Air New Zealand operated flights only) |
| Singapore | Varies (Terminal 3) | SilverKris lounge No guests | SilverKris lounge (When flying Air New Zealand or Singapore Airlines operated flights between New Zealand and Singapore. For other flights please access the KrisFlyer Gold Lounge.) | KrisFlyer Gold lounge 1 guest | SATS Premier Lounge |
| Taipei | Varies | EVA The Infinity No guests | EVA The Star 1 guest | EVA The Star 1 guest | EVA The Club 1 guest (Air New Zealand operated flights only) |
| Tokyo-Haneda | ANA lounge (international terminal, 4th floor) | No guests | 1 guest | 1 guest | 1 guest (Air New Zealand operated flights only) |
| Tokyo-Narita | ANA lounge | No guests | 1 guest | 1 guest | 1 guest (Air New Zealand operated flights only) |
| Vancouver | Air Canada Maple Leaf lounge | No guests | 1 guest | 1 guest | 1 guest (Air New Zealand operated flights only) |
Adelaide
Qantas Club
No guests
1 guest
1 guest
1 guest
(Air New Zealand operated flights only)
Beijing
Varies
(includes NZ3xxx flights operated by Air China)
Air China Business Class Lounge
No guests
Air China Business Class Lounge
1 guest
Air China Business Class Lounge
1 guest
BGS Premier Lounge
1 guest
(Air New Zealand operated flights only)
Chicago O'Hare
Varies
(NZ departs from Terminal 5)
SAS Business Lounge
(Terminal 5, by gates M19-20)
No guests
SAS Business Lounge
(Terminal 5, by gates M19-20)
1 guest
SAS Business Lounge
(Terminal 5, by gates M19-20)
1 guest
Refreshment voucher provided at check-in desk
Coolangatta/
Gold Coast
Qantas Club
(NZ trans-Tasman flights)
No guests
1 guest
1 guest
1 guest
(Air New Zealand operated flights only)
Denpasar
Premier Lounge
No guests
1 guest
1 guest
1 guest
(Air New Zealand operated flights only)
Hobart
Qantas Club
No guests
1 guest
1 guest
1 guest
(Air New Zealand operated flights only)
Hong Kong
Varies
(includes NZ49xx flights operated by Cathay Pacific)
Cathay Pacific Business Class Lounge
No guests
Cathay Pacific Business Class Lounge
1 guest
Cathay Pacific Business Class Lounge
1 guest
Singapore Airlines SilverKris Lounge
1 guest
(Air New Zealand operated flights and NZ49xx flights operated by Cathay Pacific)
Honolulu
United Club lounge
No guests
1 guest
1 guest
1 guest
(Air New Zealand operated flights only)
Houston
Varies
(NZ departs Terminal D, Polaris & United Club in Terminal E)
Polaris lounge
No guests
United Club
1 guest
United Club
1 guest
United Club
1 guest
(Air New Zealand operated flights only)
London Heathrow
Club Aspire
(Travelling to San Francisco: Virgin Atlantic operated flights, with Air New Zealand number only)
(Departing to Los Angeles: Virgin Atlantic operated flights, ticketed by Air New Zealand only)
1 guest
1 guest
1 guest
No access
Los Angeles
Star Alliance lounge
(Tom Bradley International Terminal)
No guests
1 guest
1 guest
1 guest
(Air New Zealand and United Airlines operated flights with an Air New Zealand flight number)
New York - JFK
Lufthansa Lounge (Terminal 1)
No guests
1 guest
1 guest
1 guest
(Air New Zealand operated flights only)
Noumea
Salon Hibiscus
No guests
1 guest
1 guest
1 guest
(Air New Zealand and Aircalin operated flights with an Air New Zealand flight number)
Osaka-Kansai
ANA lounge
No guests
1 guest
1 guest
1 guest
(Air New Zealand operated flights only)
Papeete
Air Tahiti Nui Lounge
No guests
1 guest
1 guest
1 guest
(Air New Zealand operated flights only)
San Francisco
Varies
(Terminal 3)
includes NZ98xx operated by United Airlines
Polaris lounge
No guests
United Club
1 guest
Virgin Atlantic
1 guest
(Virgin Atlantic operated flights, with Air New Zealand number only)
United Club
1 guest
Virgin Atlantic
1 guest
(Virgin Atlantic operated flights, with Air New Zealand number only)
Refreshment voucher provided at check-in desk
Seoul Incheon
Asiana Lounge Business Class
(Terminal 1 - East
4th floor, near gate 11)
No guests
1 guest
1 guest
1 guest
(Air New Zealand operated flights only)
Shanghai
Air China Business Class lounge
No guests
1 guest
1 guest
1 guest
(Air New Zealand operated flights only)
Singapore
Varies
(Terminal 3)
SilverKris lounge
No guests
SilverKris lounge
No guests
(When flying Air New Zealand or Singapore Airlines operated flights between New Zealand and Singapore. For other flights please access the KrisFlyer Gold Lounge.)
KrisFlyer Gold lounge
1 guest
SATS Premier Lounge
1 guest
(When flying Air New Zealand or Singapore Airlines operated flights from Singapore to New Zealand)
Taipei
Varies
EVA The Infinity
No guests
EVA The Star
1 guest
EVA The Star
1 guest
EVA The Club
1 guest
(Air New Zealand operated flights only)
Tokyo-Haneda
ANA lounge
(international terminal, 4th floor)
No guests
1 guest
1 guest
1 guest
(Air New Zealand operated flights only)
Tokyo-Narita
ANA lounge
No guests
1 guest
1 guest
1 guest
(Air New Zealand operated flights only)
Vancouver
Air Canada Maple Leaf lounge
No guests
1 guest
1 guest
1 guest
(Air New Zealand operated flights only)
Access to Qantas Domestic Australia Club lounges when travelling on NZ codeshare flights
Airpoints Elite and Gold members, along with one guest aged 2 years and over, can use Qantas Club lounges when travelling on any domestic Qantas flight with a NZ flight number (e.g. NZ7000) as part of a trans-Tasman booking. Simply show your boarding pass and your Elite or Gold membership card at the entrance.
| Airport | Partner lounge | Elite members | Gold members | Koru/Elite partners |
|---|---|---|---|---|
| Adelaide | Qantas Club | 1 guest | 1 guest | No access |
| Alice Springs | Qantas Club | 1 guest | 1 guest | No access |
| Brisbane | Qantas Club | 1 guest | 1 guest | No access |
| Broome | Qantas Club | 1 guest | 1 guest | No access |
| Cairns | Qantas Club | 1 guest | 1 guest | No access |
| Canberra | Qantas Club | 1 guest | 1 guest | No access |
| Coffs Harbour | Qantas Club | 1 guest | 1 guest | No access |
| Coolangatta/Gold Coast | Qantas Club | 1 guest | 1 guest | No access |
| Darwin | Qantas Club | 1 guest | 1 guest | No access |
| Devonport | Qantas Club | 1 guest | 1 guest | No access |
| Emerald | Qantas Club | 1 guest | 1 guest | No access |
| Gladstone | Qantas Club | 1 guest | 1 guest | No access |
| Hobart | Qantas Club | 1 guest | 1 guest | No access |
| Kalgoorlie | Qantas Club | 1 guest | 1 guest | No access |
| Karratha | Qantas Club | 1 guest | 1 guest | No access |
| Launceston | Qantas Club | 1 guest | 1 guest | No access |
| Mackay | Qantas Club | 1 guest | 1 guest | No access |
| Melbourne | Qantas Club | 1 guest | 1 guest | No access |
| Perth | Qantas Club | 1 guest | 1 guest | No access |
| Port Hedland | Qantas Club | 1 guest | 1 guest | No access |
| Rockhampton | Qantas Club | 1 guest | 1 guest | No access |
| Sydney | Qantas Club | 1 guest | 1 guest | No access |
| Tamworth | Qantas Club | 1 guest | 1 guest | No access |
| Townsville | Qantas Club | 1 guest | 1 guest | No access |
Adelaide
Qantas Club
1 guest
1 guest
No access
Alice Springs
Qantas Club
1 guest
1 guest
No access
Brisbane
Qantas Club
1 guest
1 guest
No access
Broome
Qantas Club
1 guest
1 guest
No access
Cairns
Qantas Club
1 guest
1 guest
No access
Canberra
Qantas Club
1 guest
1 guest
No access
Coffs Harbour
Qantas Club
1 guest
1 guest
No access
Coolangatta/Gold Coast
Qantas Club
1 guest
1 guest
No access
Darwin
Qantas Club
1 guest
1 guest
No access
Devonport
Qantas Club
1 guest
1 guest
No access
Emerald
Qantas Club
1 guest
1 guest
No access
Gladstone
Qantas Club
1 guest
1 guest
No access
Hobart
Qantas Club
1 guest
1 guest
No access
Kalgoorlie
Qantas Club
1 guest
1 guest
No access
Karratha
Qantas Club
1 guest
1 guest
No access
Launceston
Qantas Club
1 guest
1 guest
No access
Mackay
Qantas Club
1 guest
1 guest
No access
Melbourne
Qantas Club
1 guest
1 guest
No access
Perth
Qantas Club
1 guest
1 guest
No access
Port Hedland
Qantas Club
1 guest
1 guest
No access
Rockhampton
Qantas Club
1 guest
1 guest
No access
Sydney
Qantas Club
1 guest
1 guest
No access
Tamworth
Qantas Club
1 guest
1 guest
No access
Townsville
Qantas Club
1 guest
1 guest
No access
Refer to Airpoints terms and conditions or Koru terms and conditions for further information.
Lounge access terms of use apply.