Working at Air New Zealand
Join our whānau
Air New Zealand is a special place to work – and our people are what makes it awesome. We are a team that inspires you to be your best self, gives you the tools to unlock your full potential and encourages you to see more of the world.
Air New Zealanders find themselves working alongside colleagues with diverse perspectives, experiences, cultures, genders and ages. We strive to be a place where every individual feels included, appreciated and like they belong, and work in an environment where they can learn and grow.
We're committed to treating our team like whānau and making Air New Zealand the best place to work in Aotearoa.
"He aha te mea nui o te ao? What is the most important thing in the world? He tāngata, he tāngata, he tāngata. It is the people, it is the people, it is the people."
Who we are and what we stand for
We have a clear purpose, vision and promise as well as a clear strategy to keep us on the right path to achieving these.
Our purpose is to enrich our country through connecting New Zealanders to each other and New Zealand to the world. This has been at the heart of our airline from the very beginning and is what fuels our passion. It's the reason Air New Zealanders are so proud to work here.
Our vision of creating the best flying experience on Earth is our aspiration for the airline – thinking beyond our size and scale, it highlights our commitment to putting the customer experience at the heart of everything we do.
Our promise is manaaki – taking care further than any other airline. Manaaki surrounds everything we do – caring for, supporting and protecting each other, our customers and our communities. Empowering and building others up, so Air New Zealand is a place where everyone can be themselves and thrive. As Air New Zealanders we live and breathe this promise every day.
Our Values
Our values have been an integral part of the airline for more than a decade. They are the foundation of our culture and our people truly embrace and live these values in all they do – from how they show up each day and interact with each other, to how they look after our customers and communities.
These are Welcome as a Friend, Be Yourself, Can Do and Share your Aotearoa, with associated whakatauki to support our connection with the rich culture, language and heritage of Aotearoa.
We're a people business
Air New Zealand's culture is what sets us apart. We're all about helping people reach their full potential. We encourage connection, creativity and innovation by building supportive, agile and flexible working environments that help our people thrive. We want ideas and opinions from everyone, because we all make Air New Zealand what it is today and what it will be tomorrow. We also provide ways for our people to get actively involved and support our sustainability and diversity, equity & inclusion goals through initiatives such as our Employee Networks and Greenteam.
