Group travel

No, groups must be at least 10 people to qualify for our group travel booking pricing and service.

If you would like to book 9 or fewer passengers, you can book your flights online with our booking tool. You'll need to know each passenger's details, and pay in full when you book.

No you don't.

• You can book seats for the number of people in your group, and finalise the names later. For example, you need seats for a 15-member sport team and 5 supporters. You can reserve 20 seats now, pay a deposit and give us the names closer to your travel date.

Check that everyone's names are correct as per photo ID for domestic travel. If you're travelling internationally, ticket names must match passport names exactly.

Are you flying within New Zealand? We'll allocate your seats when you check in.

Are you flying to Australia or the Islands on Works tickets, or further abroad? We can offer you specific seats ahead of time. Let us know your preferences, and we'll do what we can to help.

We'll always try to seat your group together. That might not be possible on crowded flights or if your group is very large.

Yes, we may be able to offer a charter aircraft.

For larger groups who require aircraft exclusivity or a flight outside of our scheduled services, a charter may be right for you.

Utilising our scheduled services for group travel is typically more economical than the chartering of an aircraft however it is well suited for those that have large amounts of baggage or sports equipment, require privacy, or where our standard flight services cannot meet a group's specific travel requirement.

• Ready to book – request a quote via our request form: Charter Price Request Form
• Further questions – contact us via email: Email charter team

 This would depend on what type of airfare you purchase

For example, if you are travelling on a flight domestically or to Australia and the Islands you have the choice of a range of fare options. Our Group Sales Specialists can discuss your options when organising your booking.

Yes, provided that the group travels together (10 or more passengers) on one international flight, they are able to be part of the Group. Please check with your Group Sales Specialists for assistance.

For example, a family of 10 is travelling from Auckland to Rarotonga. 2 of the 10 family members wish to travel from Wellington to Auckland, to then join the group from the same flight to Rarotonga. This is permitted as all 10 group members will be on the same international flight from Auckland to Rarotonga.

Groups can check‐in for Air New Zealand flights using the available kiosks at various Domestic and International airports with Air New Zealand staff on hand to assist passengers.

Group reporting times:

• Domestic flights: Minimum 1 hour before departure (allow more time for large groups).
• International flights: Minimum 3 hours before departure (allow more time for large groups).

New Zealand team: Monday to Friday 8:30am to 5:00pm NZT (excluding public holidays).

Australia team: Monday to Friday 8:30am to 5:00pm AEST (excluding AU public holidays).

No, sorry we can't. Please contact your travel agent directly to make your changes.